Botpress

What is Botpress used for?

Botpress is an open-source AI chatbot platform that gives developers complete control over the conversational logic, data handling, and deployment of AI agents. Unlike Tidio or Intercom, which are designed for non-technical teams to set up quickly, Botpress is built for developers and technical teams who need a chatbot that does not fit a standard template — custom integrations, proprietary data sources, complex multi-step logic, or strict data residency requirements.

Visual Builder Plus Full Code Access

Botpress offers two modes of working: a visual flow builder for designing conversation trees and agent logic without code, and a code editor for when you need to do something the visual tool cannot. This combination makes it accessible to product managers who want to prototype flows and developers who want to implement custom logic in the same tool. It integrates natively with OpenAI, Anthropic, and other LLM providers, and you can deploy your bot to a website, WhatsApp, Telegram, or your own custom channel. The free plan includes 2,000 monthly incoming messages and access to all core features, which is enough to build and test a production-grade bot.

Who should choose Botpress over a no-code tool?

If you want a chatbot running in a week with no code and your use case is standard customer support for an ecommerce store, Tidio or Freshdesk will get you there faster. If you are building something custom — an internal IT helpdesk that integrates with Jira, an AI sales agent that queries your CRM, or a voice bot with custom logic — Botpress gives you the flexibility to build exactly what you need. The open-source foundation also means no vendor lock-in, which matters for companies with long build timelines.